Terms & Conditions

Meridian is an educational platform built solely to help nursing students prepare for the NCLEX-RN examination. All content — including practice questions, rationales, simulations, AI tutoring responses, and readiness scores — is provided for study and self-assessment purposes only.

Nothing on Meridian constitutes medical, clinical, or professional advice. The content must never be used for clinical decision-making or patient care. Always rely on current clinical guidelines and your institution's protocols when making patient care decisions.

Meridian is an independent product. We are not affiliated with, endorsed by, or sponsored by the National Council of State Boards of Nursing (NCSBN) or any official NCLEX® examination body. “NCLEX” and “NCLEX-RN” are trademarks of their respective owners and are used here only to describe the examination our materials help you prepare for.

Our simulations, scores, and readiness estimates are practice tools modeled on adaptive testing methods. They are approximations and do not predict, promise, or guarantee any particular outcome on the actual NCLEX-RN examination. Passing a Meridian simulation does not guarantee you will pass the real exam, and vice versa. Your results depend on many factors outside our control.

Meridian offers a free trial period followed by paid subscription plans. By subscribing, you authorize us (and our payment processors) to charge the plan fee shown at checkout, in the currency displayed, on a recurring basis until you cancel.

You may cancel at any time; cancellation stops future renewals and you retain access through the end of your current billing period.

Refund policy: refund requests are honoured only within the first 48 hours after you first gain access to paid features. After 48 hours of access, all fees are non-refundable. This reflects the immediate, full availability of our digital study materials.

We collect only what we need to provide the service: your name and email at registration, and the study activity (answers, scores, and progress) generated as you use Meridian. This information is used to operate your account, personalize your practice, and improve the platform.

We do not sell your personal information. Payment card details are handled by our third-party payment processors and are never stored on our servers. You may request access to, correction of, or deletion of your personal data by contacting us through the Support page.

You agree to use Meridian for your own personal exam preparation and not to copy, redistribute, resell, or scrape our question bank, rationales, or other content. Accounts found sharing credentials or redistributing content may be suspended.

These Terms are governed by the laws of the Republic of South Africa, and any disputes will be subject to the jurisdiction of the South African courts. We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA), including its principles of lawful, minimal, and purpose-limited processing.

We may update these Terms from time to time. Material changes will be reflected by the “Last updated” date above. Continued use of Meridian after an update constitutes acceptance of the revised Terms.

Questions about these Terms or your data can be sent to us via the Support page.